Privacy Policy

(Last Updated November 28, 2020)

Alethia Ware LLC and its affiliated or related companies (collectively, “Aletheia”, “we”, “us”, or “our”), recognizes the importance of your privacy. The purpose of this privacy policy (“Policy”) is to tell you what personal information we collect and how we use it.

This Policy applies to the Space and Perspective applications, and all other applications, products or services which we offer today or in the future. We may change this Policy from time to time, in our sole discretion, as discussed in section 7 below. By registering an account or otherwise using any Aletheia application, software or service, or visiting any Aletheia website, application, product, software, tool, and/or service (collectively the "Services"), you are declaring that you understand and agree to the terms of this Policy. Your privacy and control of your information is important; we hope that you will take the time to read this Policy carefully.

  1. What Information Do We Collect?

    1. Personally-Identifiable Information: We collect personally identifiable information when you specifically and knowingly provide it to us, for example when you access the Services, register an account, and provide personal information such as your e-mail address, user name or alias, or other information. Where applicable, personally identifiable information includes “personal data”, “personal information” and/or “sensitive personal information” each as defined in applicable law. We collect and use your personally-identifiable information to: make the Services available to you; allow you to access any personal account information you may have provided; provide customer service; communicate with you when requested; and perform research and analysis aimed at improving our products, Services and technology. Note that Aletheia does not consider personally identifiable information to include information that has been anonymized so that it does not allow a third party to identify a specific individual or household.

      PLEASE NOTE THAT WE DO NOT CAPTURE PASSWORDS USED FOR ENCRYPTION OF YOUR DATA OR CAPTURE YOUR PRIVATE KEY. THIS MEANS THAT WE CANNOT ACCESS THE DATA YOU UPLOAD. IT ALSO MEANS THAT IF YOU LOSE ANY ENCRYPTION PASSWORD OR YOUR PRIVATE KEY YOU WILL NOT BE ABLE TO ACCESS THE DATA YOU HAVE UPLOADED. SO WE STRONGLY ADVISE YOU TO PRINT AND SAVE YOUR PASSWORDS AND PRIVATE KEY IN MULTIPLE SECURE LOCATIONS SUCH AS A BANK SAFE DEPOSIT BOX.

      This Policy does not apply to the privacy practices of third parties that we do not own or control, including any other third party websites, services, applications, online resources to which the Services may link, access, or otherwise reference (collectively “Third Party Services” or “TPS”) through the Services. We encourage you to carefully review the privacy policies of any TPS you access.

      You may always choose not to provide personally identifiable information, but if you so choose, certain parts of the Service may not be available to you (for example, you will only be able to access Services which do not require the payment of a fee). If you have registered an account with us, you will have agreed to provide your personally identifiable information in order to access the Services. This consent provides us with the legal basis we require under applicable law to provide you access to some of the Services. You maintain the right to withdraw such consent at any time; but keep in mind that any information contributed by you to a distributed ledger or blockchain cannot be altered or deleted by us or you at any time for any reason. If you do not agree to our use of your personal data in line with this Policy, please do not use our Services.

    2. Sensitive Personal Data: Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) to us. The applications which are part of the Services allow you to upload any data you desire directly to the blockchain; unless you have encrypted your data such that a user requires a private key to gain full access, such data will be freely and publicly accessible once mined to a blockchain. Similarly, once such data is mined to a blockchain, is may not be removed or changed by you or by us in any way. Accordingly, we disclaim any obligation or ability to manage any data you upload to a blockchain, including sensitive personal data.

      If you send or disclose any sensitive personal data to us when you create an account or communicate with us, you consent to our processing and use of such sensitive personal data in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us.

    3. Non-Personally-Identifiable Information: We may collect and aggregate non-personally identifiable information which is information which does not permit you to be identified or identifiable either by itself or in combination with other information available to a third party. This information may include a website that referred you to us, hardware types, geographic location, log data, and access times and durations. We also may collect navigational information, including the Service content you view, the links you click, and other actions taken in connection with the Services. We use this information to analyze usage patterns as part of making improvements to the Services.

    4. Third Party Payment Processing Service Providers: The Services may utilize one or more third party vendors to process your payments for the Services. We currently use Stripe (www.stripe.com). Any personally identifiable information that you provide to process a payment for the Services is provided directly to such third parties and not to us, and will be used, stored and processed according their terms and policies.

    5. Cookies, Pixels and Local Storage: We may collect information using “cookies”, which are small data files stored on the hard drive of your computer or mobile device by a web browser. We may use session cookies which expire once you close your web browser.

      1. Cookies we use

        The Services use the following types of cookies for the purposes set out below:

        • Essential Cookies: These cookies are essential to provide you with services available through the Services (including the services provided by third party service providers) and to enable you to use some of its features. For example, they allow you to log in to secure areas of the sites or applications and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

        • Functionality Cookies: These cookies allow the Services to remember choices you make when you use a site or application, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of your Account, or preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.

        • Analytics and Performance Cookies: These cookies are used to collect information about traffic to the Services and how users use the Services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to, the websites that referred them, the pages visited, what time of day they visited, whether they have visited before, and other similar information. We use this information to help operate the Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.

      2. Disabling cookies

        You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help”, “tools”, or “edit” facility). Many browsers are set to accept cookies until you change your settings. If you do not accept our cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you use the Services.

      3. Pixel Tags

        We do not use pixel tags (which are also known as web beacons and clear GIFs) on the Services to track the actions of users on our sites and applications.

      4. Do Not Track Signals

        Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We do not utilize tracking technologies and, as a result, we do not respond to do not track signals. Find out more about "Do Not Track" here.

  2. What Do We Do With The Information That We Collect?

    Except as disclosed in this Policy, Aletheia does not share or sell your personal information with any outside parties.

    1. Aletheia will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:

      • to operate, maintain, and improve the Services;
      • to manage your account, including to communicate with you regarding your account;
      • to respond to your comments and questions and to provide customer service;
      • to send information including technical notices, updates, security alerts, and support and administrative messages;
      • with your consent, to send you marketing e-mails about our products and services. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
      • to help our third party service providers to process payments you make via the Services; and
      • as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce this Policy, our Terms, enforce agreements or resolve disputes; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

      We may share this information with service providers who perform services on our behalf, such as providing payments processing, data storage, data transmission, information requests, displaying stored data you access, to assist us in marketing, or other such services or support. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.

      We will only retain your personally identifiable information as long as reasonably required to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

      You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose; or (iv) if applicable to you, the transfer of your personal data outside the European Economic Area (if it originates from the EEA). Please note that your use of some of the Services may be ineffective upon opt-out.

    2. Disclosure: As a general rule, Aletheia will not disclose any of your personally identifiable information except under one of the following circumstances: we have your express permission, including the permission granted in Section 2.a above by your acceptance of this Policy; we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena; it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data; where we need to share your information to provide the product or service you have requested; when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by Aletheia. We may share the non-personally identifiable information that we gather, in aggregate form only, with advertisers and other partners.

  3. Your Rights

    Consistent with applicable law, you may exercise any of the rights described in this section. See here for information on personal data rights requests and how to submit a request. Please note that we may ask you to verify your identity and request before taking action on your request.

    1. Managing Your Information: If you have an Account, you may access and update some of your information through your Account settings. If you have connected your Account to a TPS you can change your settings and remove permission for the TPS app by changing your Account settings. You are responsible for keeping your personal information up-to-date.

    2. Rectification of Inaccurate or Incomplete Information: You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Account, if any).

    3. Data Access and Portability: In some jurisdictions, applicable law may entitle you to request certain copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

    4. Data Retention and Erasure: We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely. Please note that if you request the erasure of your personal information:

      • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Account for fraud or safety reasons, we may retain certain information from that Account to prevent that user from opening a new Account in the future.

      • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, for tax, legal reporting and auditing obligations.

      • Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on or through the Service, even after your Account is cancelled. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.

      • Because we maintain the Service to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

    5. Withdrawing Consent and Restriction of Processing: If we are processing your personal information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to the next section and pending the verification whether our legitimate grounds override your own.

    6. Objection to Processing: In some jurisdictions, applicable law may entitle you to require us not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.

      Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to support@alethiaware.com.

    7. Lodging Complaints: You have the right to lodge complaints about our data processing activities by filing a complaint with us via the “Contact Us” section below or with a supervisory authority.

  4. Children's Policy

    The Aletheia Terms of Service clearly provide that Users must be (i) 18 or older, or (ii) 13 and older if either (a) an emancipated minor, or (b) he/she possess legal parental or guardian consent. Aletheia does not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our owned and controlled databases or systems (expressly excluding a blockchain, which neither we nor you can alter or delete at any time for any reason).

  5. California Privacy Rights

    California law permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact Us” section below for where to send such requests.

  6. Security and Encryption

    We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our Services have security measures in place designed to protect against the loss, misuse and alteration of the information under our control. We use standard Transport Layer Security (TLS) encryption that encodes information for such transmissions. All Services information is maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. You are responsible to keep your password secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at support@aletheiaware.com.

  7. International Usage

    We are a global business based in the United States. Your data may be stored and processed in any country where we have operations or where we engage service providers. We may transfer data that we maintain about you to recipients in countries other than the country in which the data was originally collected, including to the United States. Those countries may have data protection rules that are less protective tha those of your country. However, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this Policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your data.

    If you are located in the European Economic Area (“EEA”) or Switzerland, you are consenting to the transfer of your data to our servers in the United States. We have implemented features and functions to provide an adequate level of data protection for the transfer of your data to the US. In such cases, we are the controller and, unless otherwise noted, are also the processor of such data.

  8. Changes to This Policy

    We reserve the right to change the terms of this Policy at any time. When we make changes, we will revise the “last updated” date at the top of the Policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes (i) via an alert within our applications, (ii) here or on our home page, or (iii) by sending you an email. We encourage you to review this Policy whenever you visit one of our websites or applications.

  9. Contact Us

    For general inquires or to lodge a complaint, email us at support@alethiaware.com, or by mail to Aletheia Ware LLC, 3014 Los Prados St APT 101, San Mateo, CA 94403

    To opt-out of use of your data for direct marketing, email us at support@alethiaware.com.

    To deactivate your Account, submit a deactivation request to support@aletheiaware.com. We may ask you to verify your identity before taking action on your request. Please include the subject line “Deactivate Account”.

    Deactivating an Account and an Account deletion request are two different things. When you choose to deactivate your Account, you can reactivate it at a later date if you wish; when you delete your Account, no deleted information can thereafter be recovered. You can request permanent deletion of your personal data and closure of your Account at any point by submitting a deletion request to support@aletheiaware.com. We may ask you to verify your identity before taking action on your request. Please include the subject line “Personal Data Right Request - Deletion Request”, and your country of residence.

    If you would like to get a copy of some or all of the personal data we hold about you pursuant to applicable law, you can send us an email to support@alethiaware.com. Please note that we may ask you to verify your identity before taking further action on your request. Please include the subject line “Personal Data Right Request - Access Request”, provide us your country of residence, and provide as much information as you have regarding the data you would like a copy of.

    To exercise a right to portability under applicable law, please email us at support@aletheiaware.com and include the subject line “Personal Data Right Request - Portability Request”, and your country of residence.

    To object to our processing of some of your personal data where allowed under the laws of the jurisdiction where you reside, you may request that we not process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing, or such processing is required for the establishment, exercise, or defense of legal claims. You may exercise your rights to object to processing by sending us an email to support@alethiaware.com. Please include the subject line “Personal Data Right Request – Processing Objection” and your country of residence.

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